C_OCM_2503 Certification Exam Infor, C_OCM_2503 Valid Exam Pdf
C_OCM_2503 Certification Exam Infor, C_OCM_2503 Valid Exam Pdf
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With the development of computer hi-tech, the computer application is widely used in recent years. The demand of the higher position about computer is increasing. C_OCM_2503 exam vce files help people who are interested in SAP company. If you have a useful certification, you will have outstanding advantage over other applicants while interviewing. Our C_OCM_2503 Exam Vce files help you go through examination and get certifications.
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Actual4Labs SAP C_OCM_2503 exam practice questions and answers
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SAP Certified Associate - Organizational Change Management Sample Questions (Q36-Q41):
NEW QUESTION # 36
What are typical roles for managing and executing enablement activities in an SAP project? Note: There are 3 correct answers to this question.
- A. Enablement administrator for managing the enablement logistics
- B. Enablement lead for overseeing all enablement activities
- C. Content developer and trainer for creating and delivering enablement activities
- D. Process owner for creating and delivering enablement content
- E. Test manager for validating the enablement content
Answer: A,B,C
Explanation:
Enablement in SAP projects involves specific roles to ensure effective training. Option A is correct because the enablement administrator handles logistics (e.g., scheduling, tools). Option B is correct as content developers and trainers create and deliver materials. Option E is correct because the enablement lead oversees the strategy and execution. Option C is incorrect-process owners provide input but don't typically create or deliver content. Option D is incorrect; test managers validate systems, not enablement content.
Extract from SAP OCM Concepts: SAP Activate's enablement workstream defines roles like administrator, trainer, and lead for effective learning (SAP Enablement Framework).
NEW QUESTION # 37
Which skills and expertise should a change manager bring along to professionally support cloud projects?
Note: There are 3 correct answers to this question.
- A. Excellent soft skills, such as being a good communicator, team player, and networker
- B. In-depth know-how of the best practice processes implemented with the cloud solution
- C. Broad technical expertise regarding the implemented cloud solution
- D. Comprehensive knowledge of the relevant change management concepts and tools
- E. Relevant methodological skills, such as facilitation, mediation, or problem-solving skills
Answer: A,D,E
Explanation:
A change manager in SAP cloud projects needs people and process expertise. Option A is correct because soft skills (communication, teamwork, networking) are essential for engaging stakeholders and building trust.
Option D is correct as comprehensive knowledge of OCM concepts (e.g., SAP Activate tools) ensures professional execution. Option E is correct because methodological skills (facilitation, mediation, problem- solving) enable effective workshops, conflict resolution, and planning.
Option B is incorrect-technical expertise is for IT roles; change managers focus on people, not system details. Option C is incorrect; process know-how is valuable but belongs to process owners or consultants, not the change manager's core skill set. SAP OCM prioritizes interpersonal and methodological competencies.
"Change managers require soft skills (communication, networking), OCM knowledge, and methodological skills (facilitation, problem-solving) to lead cloud projects effectively" (SAP Activate, Change Manager Competencies).
NEW QUESTION # 38
The project leadership team agreed on the pulse check objectives, focus topics, target groups, and guiding principles. What are the next steps that must be executed to set up a pulse check? Note: There are 2 correct answers to this question.
- A. Plan the survey waves for the remaining project duration
- B. Inform the steering committee about the time schedule for the pulse check
- C. Involve employee representatives if required due to legal regulations
- D. Develop the questions and prepare the questionnaire in a survey platform
Answer: C,D
Explanation:
A pulse check in SAP OCM is a quick, targeted survey to gauge stakeholder sentiment (e.g., readiness, adoption) at key project points, often in Deploy or Run phases. After agreeing on objectives (e.g., assess go- live confidence), focus topics (e.g., training effectiveness), target groups (e.g., key users), and principles (e.g., anonymity), the next steps operationalize it. Option B is correct because involving employee representatives (e.g., works council) is mandatory in some regions (e.g., Germany) due to legal requirements around employee data collection. This ensures compliance-e.g., if surveying a warehouse team, the works council might need to approve questions to protect worker rights, avoiding legal risks that could halt the process.
Option C iscorrect as developing questions (e.g., "Do you feel prepared for the new system?") and preparing the questionnaire in a survey platform (e.g., Qualtrics) translates objectives into actionable data collection.
This step is critical-without questions, there's no pulse check; a poorly designed survey (e.g., vague queries) yields useless results, while a platform ensures efficient distribution and analysis.
Option A is incorrect-planning survey waves for the entire project assumes multiple checks, but a pulse check is a single, focused snapshot; ongoing planning happens later if needed. Option D is incorrect; informing the steering committee about the schedule is a courtesy, not a "must" step-execution precedes reporting. SAP OCM stresses compliance and question design as immediate priorities post-agreement.
"After defining pulse check parameters, involve employee representatives for legal compliance where required, and develop questions with a survey platform to enable effective execution" (SAP Activate Methodology, OCM Workstream, Pulse Check Setup).
NEW QUESTION # 39
What are typical causes for resistance in the cloud context? Note: There are 3 correct answers to this question.
- A. Concern regarding data privacy and security of cloud solutions
- B. Fear of increasing costs for the maintenance of the IT infrastructure
- C. Impression of losing control and autonomy over your own data and systems
- D. Belief that the new standard processes will not meet the business requirements
- E. Doubt that the works council will agree to the new business processes
Answer: A,C,D
Explanation:
Resistance in SAP cloud projects often stems from perceived risks. Option A is correct-data privacy/security concerns are common due to cloud hosting. Option B is correct; users resist if standard processes seem inadequate compared to legacy systems. Option C is correct as cloud solutions reduce local control, sparking resistance. Option D is incorrect-cloud typically lowers maintenance costs, not increases them. Option E is incorrect; works council doubts are situational, not a typical cause. SAP OCM identifies these as key resistance drivers to address.
"Resistance often arises from concerns over data security, process fit, and loss of control in cloud transitions" (SAP OCM Framework, Resistance Management).
NEW QUESTION # 40
Which advice fosters a successful delivery of change effectiveness activities?
- A. Communicate change effectiveness data openly into the organization.
- B. Only collect "lessons learned" if you expect significant insights.
- C. Measure the Return on Investment of change management.
- D. Define a suitable mix of user adoption metrics.
Answer: D
Explanation:
Change effectiveness in SAP OCM assesses impact through metrics. Option B is correct because a mix of metrics (e.g., adoption rates, satisfaction) ensures comprehensive evaluation. Option A is incorrect-open communication may help but isn't specific to effectiveness delivery. Option C is incorrect; lessons learned should be routine, not conditional. Option D is impractical-ROI for OCM is hard to quantify precisely.
Extract from SAP OCM Concepts: SAP Activate recommends diverse metrics for effectiveness (SAP OCM Framework, Effectiveness).
NEW QUESTION # 41
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